Analytics & Insights

Data analytics services: what to include in your project brief

Scope an analytics project around a business decision, usable source data, agreed definitions and ongoing ownership.

A good analytics brief connects a business decision to the data needed to make it. It also defines who will trust, maintain and act on the result once the project ends.

A data analytics consultant needs more than a request for a dashboard. Your brief should explain what the numbers mean, where the data comes from and what your team will do differently when it sees the result.

Name the decision and its owner

Describe a decision that happens repeatedly and is currently difficult to make. Identify the person responsible, when the decision happens and what information arrives too late or cannot be trusted.

Specify what the first release must help that person do. This gives the project a practical boundary and makes it easier to reject reports that are interesting but unnecessary.

Include the people who know the underlying process. A sales total may be technically correct while still being unsuitable for a decision about collected revenue, cancelled orders or delivery capacity.

Inventory the sources and the right to use them

List the systems that hold the required information and the people who can authorise access. Note how the data can be obtained, how much history exists and how often it changes.

Check whether records can be joined reliably. Customer names and free-text descriptions are often poor substitutes for stable identifiers. The effort needed to resolve those gaps belongs in the scope.

Use an initial data review to identify missing fields, errors and unexpected values. A column that looks usable in a sample may behave differently across the full dataset. Do not promise a finished report before understanding the sources.

ReferenceMicrosoft: Power Query best practices ↗

Agree the definitions in plain language

Define the measures with the people who will use them. State what is included, what is excluded and which event determines the reporting date. Include the treatment of cancellations, corrections and late-arriving records where relevant.

Record those definitions somewhere the team can maintain. The logic should not exist only inside a report that one developer understands.

Resolve disagreements before polishing the visual design. If two departments legitimately need different measures, name them clearly. Forcing both into one ambiguous label creates recurring disputes about which number is right.

Set a useful freshness and quality requirement

Not every decision needs live data. Choose an update schedule based on when people act and what delay they can tolerate. More frequent refreshes can add cost and operational complexity without improving the decision.

Define the checks that make the output trustworthy. These might compare totals with a source system, flag missing periods or detect duplicate records. Name who investigates a failed check.

Make freshness visible to the reader. A report should show when its data was last successfully updated, especially if a failed refresh could leave an old number looking current.

Describe what the supplier must hand over

Scope the data connections, transformation logic, definitions, validation checks and access controls alongside the report. These are part of the working solution, even when most users only see a chart.

Agree how the team will review the result using real business questions. Acceptance should establish that the data is understandable and usable, including how limitations are communicated.

Request documentation and access that let an authorised maintainer operate the solution. Include refresh failures, credential renewal and changes to source systems in the handover.

ReferenceMicrosoft: BI solution planning ↗

Keep the first release narrow enough to trust

Start with the decision and sources that can be validated well. Adding every department's requests at once increases the number of definitions, permissions and dependencies that must be resolved.

After launch, check whether the intended owner uses the information and whether it changes the decision process. Low usage may indicate a timing problem, missing context or a report that never answered the important question.

Use those findings to choose the next addition. A small, maintained analytics service can be more useful than a large collection of reports whose owners no longer trust the numbers.

Further reading

Sources and references.

Primary references. Checked 22 October 2026.

  1. Microsoft: Power Query best practices ↗
  2. Microsoft: BI solution planning ↗
Abhay

Abhay

Marketing & Content

Abhay handles marketing and content at Systemsvale. He writes practical guides to help business teams ask better questions about software, design, data and automation.

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