{ "aggregate_rows": 1864, "months": { "2025-01": { "requests": 348180, "days": 31, "per_day": 11231.612903225807, "reconciliation_difference": 0, "buckets": { "borough": { "BRONX": 115111, "BROOKLYN": 92911, "QUEENS": 68525, "MANHATTAN": 61331, "STATEN ISLAND": 10125, "Unspecified": 177 }, "agency": { "NYPD": 153175, "HPD": 110624, "DSNY": 26370, "DOT": 16592, "DEP": 15358, "DOB": 7621, "DOHMH": 6181, "DPR": 3940, "TLC": 2672, "DHS": 2188, "EDC": 1815, "DCWP": 1342, "DOE": 289, "OTI": 13 }, "complaint_type": { "Noise - Residential": 70837, "HEAT/HOT WATER": 67229, "Illegal Parking": 43139, "Blocked Driveway": 14661, "UNSANITARY CONDITION": 10000, "PLUMBING": 7409, "Water System": 6669, "Abandoned Vehicle": 5626, "PAINT/PLASTER": 5588, "Street Condition": 5474, "Snow or Ice": 5161, "DOOR/WINDOW": 4925, "Traffic Signal Condition": 4383, "Noise - Commercial": 4363, "Noise": 4232, "Dirty Condition": 3994, "Noise - Street/Sidewalk": 3757, "WATER LEAK": 3600, "Derelict Vehicles": 3543, "GENERAL": 3044, "Missed Collection": 2994, "ELECTRIC": 2893, "Illegal Dumping": 2599, "Street Light Condition": 2587, "General Construction/Plumbing": 2497, "FLOORING/STAIRS": 2425, "Encampment": 2423, "Rodent": 2180, "APPLIANCE": 2129, "Noise - 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No Permit": 9, "Disorderly Youth": 9, "Beach/Pool/Sauna Complaint": 9, "Plant": 7, "Taxi Compliment": 7, "Highway Sign - Damaged": 6, "Posting Advertisement": 6, "Cranes and Derricks": 5, "Incorrect Data": 5, "Recycling Basket Complaint": 5, "Municipal Parking Facility": 5, "Highway Sign - Dangling": 4, "Building Drinking Water Tank": 4, "Illegal Animal Sold": 4, "Bench": 4, "Institution Disposal Complaint": 3, "AHV Inspection Unit": 3, "Harboring Bees/Wasps": 3, "Green Taxi Report": 3, "Water Maintenance": 2, "Oil or Gas Spill": 2, "Radioactive Material": 2, "Highway Sign - Missing": 2, "Sewer Maintenance": 1, "Borough Office": 1, "Unsanitary Animal Facility": 1, "Public Toilet": 1, "Wayfinding": 1, "Building Condition": 1, "Poison Ivy": 1, "Unspecified": 1, "Taxi Licensee Complaint": 1, "Dept of Investigations": 1, "Special Natural Area District (SNAD)": 1, "Window Guard": 1 }, "status": { "Closed": 346352, "In Progress": 860, "Open": 407, "Assigned": 264, "Pending": 183, "Started": 78, "Unspecified": 36 } } }, "2025-02": { "requests": 255364, "days": 28, "per_day": 9120.142857142857, "reconciliation_difference": 0, "buckets": { "borough": { "BROOKLYN": 77739, "QUEENS": 59351, "BRONX": 58130, "MANHATTAN": 50815, "STATEN ISLAND": 9154, "Unspecified": 175 }, "agency": { "NYPD": 104278, "HPD": 74594, "DSNY": 21674, "DOT": 17830, "DEP": 13073, "DOB": 6706, "DOHMH": 5501, "DPR": 4223, "TLC": 2565, "DHS": 1926, "EDC": 1660, "DCWP": 1199, "DOE": 94, "OTI": 41 }, "complaint_type": { "Illegal Parking": 42267, "HEAT/HOT WATER": 40699, "Noise - 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No Permit": 9, "Highway Sign - Damaged": 9, "Beach/Pool/Sauna Complaint": 9, "Tobacco or Non-Tobacco Sale": 8, "Harboring Bees/Wasps": 8, "Taxi Compliment": 7, "Plant": 7, "SNW": 6, "Bus Stop Shelter Placement": 6, "Ferry Complaint": 6, "Municipal Parking Facility": 6, "Pet Shop": 5, "Recycling Basket Complaint": 5, "Green Taxi Report": 5, "Unsanitary Animal Facility": 4, "Posting Advertisement": 4, "Disorderly Youth": 4, "Borough Office": 4, "Scaffold Safety": 3, "AHV Inspection Unit": 3, "Bench": 3, "Water Maintenance": 2, "Special Natural Area District (SNAD)": 2, "Cranes and Derricks": 2, "Dept of Investigations": 2, "Building Drinking Water Tank": 2, "Public Toilet": 2, "Institution Disposal Complaint": 2, "Highway Sign - Dangling": 2, "X-Ray Machine/Equipment": 1, "Highway Sign - Missing": 1, "Cooling Tower": 1, "Taxi Licensee Complaint": 1, "Window Guard": 1, "DEP Highway Condition": 1, "Sewer Maintenance": 1, "Incorrect Data": 1 }, "status": { "Closed": 252391, "In Progress": 2134, "Open": 313, "Pending": 275, "Assigned": 178, "Started": 68, "Unspecified": 5 } } } }, "raw_change_pct": -26.657476018151527, "daily_change_pct": -18.799348448667775, "largest_daily_changes": [ { "category": "Noise - Residential", "jan": 70837, "feb": 26945, "jan_per_day": 2285.064516129032, "feb_per_day": 962.3214285714286, "daily_difference": -1322.7430875576038 }, { "category": "HEAT/HOT WATER", "jan": 67229, "feb": 40699, "jan_per_day": 2168.6774193548385, "feb_per_day": 1453.5357142857142, "daily_difference": -715.1417050691243 }, { "category": "Illegal Parking", "jan": 43139, "feb": 42267, "jan_per_day": 1391.5806451612902, "feb_per_day": 1509.5357142857142, "daily_difference": 117.95506912442397 }, { "category": "Snow or Ice", "jan": 5161, "feb": 2817, "jan_per_day": 166.48387096774192, "feb_per_day": 100.60714285714286, "daily_difference": -65.87672811059906 }, { "category": "Traffic Signal Condition", "jan": 4383, "feb": 5656, "jan_per_day": 141.38709677419354, "feb_per_day": 202.0, "daily_difference": 60.61290322580646 }, { "category": "UNSANITARY CONDITION", "jan": 10000, "feb": 7581, "jan_per_day": 322.5806451612903, "feb_per_day": 270.75, "daily_difference": -51.830645161290306 }, { "category": "PLUMBING", "jan": 7409, "feb": 5762, "jan_per_day": 239.0, "feb_per_day": 205.78571428571428, "daily_difference": -33.21428571428572 }, { "category": "DOOR/WINDOW", "jan": 4925, "feb": 3569, "jan_per_day": 158.8709677419355, "feb_per_day": 127.46428571428571, "daily_difference": -31.40668202764978 }, { "category": "Water System", "jan": 6669, "feb": 5245, "jan_per_day": 215.1290322580645, "feb_per_day": 187.32142857142858, "daily_difference": -27.80760368663593 }, { "category": "Blocked Driveway", "jan": 14661, "feb": 12516, "jan_per_day": 472.93548387096774, "feb_per_day": 447.0, "daily_difference": -25.935483870967744 } ], "limitations": [ "Requests are not unique people.", "Created-date cohort; statuses reflect extraction time, not month end.", "No satisfaction, effort, staffing, cause, or completion-time inference.", "Nonrandom performance sample is not used in monthly analysis." ] }